Reports
Search reports, investigative results, and agency plansShowing 1 - 9 of 9 results
Controls over the Social Security Administration’s National 800-number Service During the COVID-19 Pandemic
Objective: To determine whether the Social Security Administration had and used management controls over the service its 800 number employees provided callers during the COVID-19 pandemic.
The COVID-19 Pandemic’s Effect on Disability Determination Services’ Processing of Disability Claims
Objective: To determine how the COVID-19 pandemic affected the disability determination services’ (DDS) processing of disability claims.
The Omaha Tribe Did Not Account for CARES Act Funds Appropriately
We determined that the Omaha Tribe did not follow applicable requirements in an agreement with the BIA.
The Social Security Administration’s Enumeration Services During the COVID-19 Pandemic
Objective: To determine whether the Social Security Administration (SSA) complied with its enumeration policies and procedures and had adequate controls over managing evidentiary documents submitted to support Social Security number (SSN) card applications during the COVID-19 pandemic.
The Three Affiliated Tribes Did Not Account for CARES Act Funds Appropriately
We determined that the Three Affiliated Tribes did not follow applicable requirements in an agreement with the BIA.
The Lower Brule Sioux Tribe Did Not Account for CARES Act Funds Appropriately
We determined that the Lower Brule Sioux Tribe did not follow applicable requirements in its agreements with the BIA.
The Social Security Administration’s Mail Processing During the COVID-19 Pandemic
Objective: To determine whether the Social Security Administration (SSA) had adequate controls over mail processing during the COVID-19 pandemic.
Comparing the SSA DDS' Workload Statistics During the COVID-19 Pandemic to Prior Years
Objective: To summarize information about State disability determination services’ (DDS) workloads during the COVID-19 pandemic period of April 2020 to March 2021 and compare it to DDS workloads in prior years.
The Social Security Administration’s Telephone Service Performance (Congressional Response Report)
Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.